Regulation of Services

All of FLF’s services operate under the Charity’s objectives. Our Housing Support Services are regulated by the Care Inspectorate. For information on our CI requirements, go to Housing Support.

Our Housing Support staff are regulated under the Scottish Social Service Council and work to Health and Socail Care Standards.

Our Housing Advice Service is accredited by the Scottish National Standards for Information and Advice Providers.

To assure the quality of our services we undergo internal and external reviews and are committed to continuous improvement.

If you would like a copy of our latest reports, please click on the links below;

Duty of Candour Report 2022/23

Duty of Candour Report 2021/22

GDPR Report 2022/23

GDPR Report 2021/22

Scottish National Standards for Information & Advice Providers Certificate 2022

Scottish National Standards for Information & Advice Providers Certificate 2019

Scottish National Standards for Information & Advice Providers Audit Report April 2010

Care Inspectorate June 2024

Care Inspectorate February 2024

Care Inspectorate March 2018